Effective Date: 18-07-2025
Thank you for shopping at Mittal Glass. We are committed to delivering your order accurately, in good condition, and always on time.
1. Shipping Coverage
We currently deliver across India. Delivery to remote locations is subject to the availability of courier services.
2. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
3. Estimated Delivery Time
Delivery timelines vary by location:
- Metro cities: 2–5 business days
- Other locations: 4–8 business days
4. Shipping Charges
- Shipping charges, if any, will be displayed at checkout.
- Free shipping may be offered on orders above a certain value, as specified in promotions.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
6. Delays in Delivery
While we try to ensure timely delivery, delays may occur due to:
- Weather conditions
- Public holidays or strikes
- Courier partner delays
7. Damaged or Missing Items
If your package arrives damaged or with missing items, please contact us within 48 hours of delivery with photos and your order ID.
8. Contact Us
If you have any questions regarding shipping, feel free to reach out:
Mittal Glass
Email: arpitmittal712@gmail.com
Phone: +91-9889125547
Website: www.mittalglass.in